Yes, when you arrive you will be asked to fill out new patient paperwork. That is why it is important to arrive at least 15 minutes prior to visit. I strive to be on time and be respectful of your time. If you are running late please inform the staff so we can accommodate this in the schedule.
Please plan to arrive at least 15 minutes prior to your scheduled appointment time to give time to fill out any necessary paperwork or get x-rays done.
Yes! Our offices offer on-site imaging at all locations: x-ray and ultrasound in the Upper East Side, x-ray, ultrasound, and MRI in Scarsdale. If you have recently gotten x-rays, MRI, or any other imaging related to your injury, please bring the actual films (on a CD) as well as a report that you may have received from the imaging facility with you to your appointment.
Please be sure to bring the following items with you to your appointment:
- Your insurance card and photo ID.New patient forms, if you have decided to complete them in advance.Copies of all pertinent medical records such as imaging records, including the actual films or discs.Worker's compensation information, if applicable.
We are available 24/7. You may call the office at 212-737-3301 or access the Patient Portal. I will usually return phone calls or answer portal questions at the end of business day. Latest will be 24 hours from receipt of the message. If you do not hear from me please harass me, but be gentle.
If you're a surgical patient (has scheduled surgery or just had surgery) and you have
a question, please call my surgical scheduler Esther at 212-737-3301 ext. 105 or email her at esanchez@newyorkorthopedics.com. Post operative instructions can be found here.
If you are having a life threatening emergency, call 911.
If the office is closed, the answering service will receive your call and forward to me or another covering physician. Sending emails or using the portal is not recommended for urgent issues. Please call the office, 212-737-3301, and the answering service will contact someone to help you.
Yes.Please call the office and ask the staff about the availability for such appointments. 212-737-3301